CivilSolutions.biz Privacy Statement
Updated: March 30, 2004
Information about Privacy on CivilSolutions.biz
Civil Solutions is committed to protecting your privacy. You can
visit most pages on our site without giving us any information about yourself.
But sometimes we do need information to provide services that you request, and
this privacy statement explains data collection and use in those situations.
This privacy statement only applies to CivilSolutions.biz; it does not apply to
other online or offline Civil Solutions sites, products or services. Please
read the complete CivilSolutions.biz privacy statement.
On This Page
Collection of your Personal Information
We will ask you when we need information that personally
identifies you (personal information) or allows us to contact you. Generally,
this information is requested when you are registering before entering a
contest, ordering e-mail newsletters, joining a limited-access premium site,
signing up for an event or training, or when purchasing and/or registering
Civil Solutions products. Personal information collected by CivilSolutions.biz
often is limited to e-mail address, language, country or location, but may
include other information when needed to provide a service you requested.
For example: If you choose a service or transaction that
requires payment, such as making a purchase through the Web site, we will
request personal information necessary for billing and/or shipping, such as:
name, address, telephone number, and credit card number.
When you buy and install a new product, we may ask you to
register your purchase electronically. We keep this registration information on
file with any information you've already given us on previous visits to our Web
site.
CivilSolutions.biz also collects certain information about your
computer hardware and software. This information may include: your IP address,
browser type, operating system, domain name, access times and referring Web
site addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding
use of CivilSolutions.biz.
CivilSolutions.biz also collects information about which pages
our customers visit within CivilSolutions.biz. This site visitation data is
identified only by a unique ID number, and it is never linked with personal
information unless a user consents as described below.
Use of your Personal Information
We use your personal information for the following purposes:
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To ensure our site is relevant to your needs.
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To deliver services, such as newsletters, events, training or software, that you
request or purchase.
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To help us create and publish content most relevant to you.
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To alert you to product upgrades, special offers, updated information and other
new services from Civil Solutions, if you so request.
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To allow you access to limited-entry areas of our site as appropriate.
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We will merge site-visitation data with anonymous demographic
information for research purposes, and we may use this information in aggregate
to provide more relevant content. In some limited-entry sections of Civil
Solutions.biz, with your approval, we will combine site-visitation data with
your personal information in order to provide you with personalized content. If
you decline permission, we will not provide you the personalized service and
won't merge your personal information with site-visitation data.
We occasionally hire other companies to provide limited services
on our behalf, including packaging, mailing and delivering purchases, answering
customer questions about products or services, sending postal mail and
processing event registration. We will only provide those companies the
information they need to deliver the service, and they are prohibited from
using that information for any other purpose.
Civil Solutions may disclose your personal information if
required to do so by law or in the good-faith belief that such action is
necessary to: (a) conform to the edicts of the law or comply with legal process
served on Civil Solutions or the site; (b) protect and defend the rights or
property of Civil Solutions and its family of Web sites, or (c) act in urgent
circumstances to protect the personal safety of Civil Solutions employees,
users of Civil Solutions products or services, or members of the public.
Your information may be stored and processed in the United
States or any other country in which Civil Solutions or its affiliates,
subsidiaries or agents maintain facilities, and by using this site, you consent
to any such transfer of information outside of your country. Civil Solutions
abides by the safe harbor framework as set forth by the U.S. Department of
Commerce regarding the collection, use, and retention of data from the European
Union.
Control of your Personal Information
When you register, or otherwise give us personal information,
CivilSolutions.biz will not share that information with third parties without
your permission, other than for the limited exceptions already listed. It will
only be used for the purposes stated above.
Registering also allows you to tell us how or whether you want
CivilSolutions.biz to communicate with you. You can decide what
information you want to receive and how you want to receive it. Or you can tell
us not to contact you by removing check marks from the contact option boxes. If
you buy software through CivilSolutions.biz, and do not want to receive
such information, do not check the box on the Checkout page (or on other pages
where personal information is collected) which says: Yes, I would like to
receive other offers through CivilSolutions.biz.
CivilSolutions.biz may send out periodic e-mails informing you
of technical service or security issues related to a product or service you
requested, or confirming you requested a product or service. You will not be
able to choose to unsubscribe to these mailings, as they are considered an
essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal
information is correct and current.
If you register on a CivilSolutions.biz or subscribe to a
newsletter, you can review and edit your personal information at the Profile
Center. You will be asked to enter your user name and password before viewing
your personal information.
At the Profile Center you can:
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View and edit personal information you have already given us at Civil
Solutions.biz.
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Tell us whether you want CivilSolutions.biz to send you marketing information.
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Choose whether you want third parties to send you their offers by postal mail.
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Subscribe, or cancel subscriptions, to newsletters about our services and
products.
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Some services offered on CivilSolutions.biz may collect
information that is not accessible via the Profile Center. However, in such
cases, you can access your personal information by contacting Civil
Solutions.biz as described at the bottom of this statement, or through
alternative means of access described by the service. For example, if you buy
software through CivilSolutions.biz, you can review and edit your personal
information by contacting one of our Customer Service representatives Monday
through Friday, between the hours of 8 a.m. and 5 p.m. ET at
1-800-924-0482.
Security of your Personal Information
CivilSolutions.biz is committed to protecting the security of
your personal information. We use a variety of security technologies and
procedures to help protect your personal information from unauthorized access,
use or disclosure. For example, we store the personal information you provide
in computer servers with limited access that are located in controlled
facilities. When we transmit sensitive information (such as a credit card
number) over the internet, we protect it through the use of encryption, such as
the Secure Socket Layer (SSL) protocol.
Protection of Children's Personal Information
CivilSolutions.biz is a general audience site and does not
knowingly collect any personal information from children.
Use of Cookies
When someone visits the site, a cookie may be placed
on the customer's machine (if the customer accepts cookies) or is read if the
customer has visited the site previously. One use of cookies is to assist in
the collection of the site visitation statistics described above.
If you choose to not have your browser accept cookies from the
CivilSolutions.biz Web site, you will be able to view the text on the screens,
however you will not experience a personalized visit nor will you be able to
subscribe to the service offerings on the site.
Top of page
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should
contact CivilSolutions.biz by
e-mail.
Changes to this Statement
CivilSolutions.biz will occasionally update this privacy statement. When we do,
we will also revise the "last updated" date at the top of the privacy
statement. For material changes to this statement, CivilSolutions.biz will
notify you by placing prominent notice on the Web site.
Contact Information
Civil Solutions welcomes your comments regarding this privacy
statement, please contact us by e-mail,
or postal mail.
Civil Solutions
850 S. White Horse Pike,
Hammonton, New Jersey 08037-2019
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